Added to Cart!

£50.00 away from free delivery

Added to Cart!

£50.00 away from free delivery

FAQs

Crowdfunder?

Why are we crowdfunding?

After 8 years of being part of the fantastic craft beer and local communities that we’re in, we figured that it was time to bring that home, and invite our community members to be part of what we’re doing at Gipsy Hill. We’ve got big growth ambitions, and we believe that crowdfunding is a great way to achieve them as well as raise capital and create excitement in the brand.

 

What is equity crowdfunding?

Equity crowdfunding is the process whereby people (i.e. the ‘crowd’) invest in an early-stage unlisted company (a company that is not listed on a stock market) in exchange for shares in that company. A shareholder has partial ownership of a company and stands to profit from an Exit Event (i.e. IPO, merger or sale) should the company continue to perform well and increase in value. The opposite is also true, so if the company fails investors can lose some, or all, of their investment.

 

What is Crowdcube?

Crowdcube is a crowdfunding platform that enables start-ups and scale-ups to issue shares to and raise money from a wide range of every day and experienced investors who want to share in the future of companies they believe in.

Does pre-registering commit me to invest?

Nope. Pre-registering simply means you’ll have the opportunity to invest first when we open our fundraising privately. Once we reach our maximum target, we’ll close the crowdfunding round, so all those who pre-register should have a chance to get in before the round closes.

If you have already registered interest, make sure you’re signed up to Crowdcube before we go live!

 

When will the campaign go live?

We’ll be going live with our crowdfunding campaign to those that have pre-registered in early June. Once you’ve pre-registered your interest, keep an eye on your inbox for the latest launch date information.

 

How can I find out more about the growth plans and ask questions?

We will be issuing a full investment deck to everyone when the campaign goes live in early June. There will also be a forum for questions on our Crowdcube campaign page where we can discuss the plan and address any questions you may have.

 

Who can invest?

Anyone over the age of 18 from anywhere in the world. However, due to local laws and regulations, retail investors located in the USA, Canada and Japan will not be able to invest in this crowdfunding. Additionally, due to the current global situation Russian and Belarusian investors won’t be able to invest either.

 

How much can I invest?

The minimum investment is £10.

Will there be early access for employees and customers?

Yes, those that pre-register who are customers will have first access to invest followed closely by customers who haven’t pre-registered. We are expecting things to move fast, so it is important to pre-register to get early access.

 

Can I sell or transfer my shares?

Due to the nature of private companies, the shares you own are inherently illiquid – you’ll only be able to sell and realise a return if a liquidity event occurs, such as the business being acquired, a listing on a share exchange or a secondary share sale event. Usually, the investment life cycle for early-stage businesses is 3-10 years.  For any queries relating to share ownership please contact support@crowdube.com who will be best placed to advise on the technicalities of a possible transfer.

 

Is the investment EIS eligible?

The investment is pending EIS eligibility.

 

What benefits do I get as a shareholder?

Any investment in Gipsy Hill should be treated as a long term capital investment that will help us grow the company. A return on investment is typically made via a liquidity event such as an IPO of the company, or if the company is acquired by another company. You can learn more about investor returns on Crowdcube here.

However, alongside the usual equity returns, we will also be offering an exciting rewards package that will depend on investment levels.

 

What happens after I invest?

Once the pitch reaches its target and closes to further funding, the completion process starts. At that point, all investors will receive a copy of the Articles of Association via email and will be informed of the cooling-off period. Once the cooling-off period, which is generally no less than seven days, has expired, the payment collections process starts and then electronic share certificates are issued.

 

What exit prospects are there for investors?

We are completely focused on executing our growth plan, which we believe will create significant value for our shareholders. Exit is not something that we are specifically focused on today, however, we are aware of the importance of a return on investment, and the investment horizon that our shareholders will likely have, and will consider all such options when the business is in a place to push for it.

 

Are you EIS eligible?

Our EIS eligibility is still pending. Either way, we have put together a great rewards package to make up for this.

 

Investments of this nature carry risks to your capital and should be entered into as part of a diversified portfolio. This page has been approved as a financial promotion by Crowdcube Capital Ltd who is authorised and regulated by the Financial Conduct Authority (No 650205).

Mini kegs?

How does mini keg ordering work?

Mini kegs work on a presale basis to ensure you get them as fresh as possible. We list new mini kegs every Thursday, for delivery the following week. Currently we have hard limit on the amount of mini kegs

We package mini kegs on Wednesdays and ship on Thursdays with next day delivery.

We currently do not accept returns of empty mini kegs. To recycle, remove the plastic top – the mini keg itself can then be recycled with other metals. The plastic top should be disposed of in general waste – this isn’t ideal and we are looking for better packaging solutions.

Refunds and replacements?

We issue refunds on a case by case basis. We retain the right to refuse a refund if we suspect fowl play.

For any issues relating to your order, please email shop@gipsyhillbrewing.com with your order number and issue.

Refunds take 3-5 working days from approval.

Please see our refunds & returns policy for more details.

Discount Codes and Gift Cards?

Our web shop only allows one code or gift card to be used at one time.

We can combine gift cards after purchases – please email shop@gipsyhillbrewing.com with proof of purchase and the gift cards you would like to combine.

If your gift card fails at checkout, contact shop@gipsyhillbrewing.com with your gift card number.

Packaging?

All our cardboard comes from recycled and ethically sourced materials. For more info head to Freckl.

We have 2 types of e-commerce box and sometimes will double up boxes to ensure packages are delivered together.

Our packaging filler is made from potato starch and dissolves in water.

Shipping?

For any order placed before 12pm we aim to ship next day, but due to COVID-19 there can be delays.

We currently ship Monday to Friday. Any orders placed after 5pm Friday will be shipped on Mondays.

Our current courier is DPD, once your order is packaged DPD will send a shipping email and text to the supplied information.

If you do not receive a shipping update or have any issues, contact shop@gipsyhillbrewing.com with your order number.

Staffing?

Due to COVID-19 restrictions, part of our team is working remotely. This can cause delays in getting questions resolved. We aim to reply within 24 hours and have any issues resolved quickly. For any questions or issues, please email shop@gipsyhillbrewing.com

Our current team work on Monday, Tuesday and Friday, so there may be delays in getting back to you.

Any emails received after 5 pm on Tuesday will be picked up first thing on Friday. Any emails received after 5 pm on Friday, will be picked up first thing on Monday.

Subscriptions?

Family Beers

What will I receive?

Each month you will receive 12 x 440ml specials from our freshest release. You will receive multiples of each special to make a 12 pack. You will also receive an exclusive piece of merch. On occasion, we may require you to supply a size to ensure merch is the best fit possible.

When will I receive my subscription box?

To ensure you get the beers as fresh as possible, we aim to ship all subscriptions on the first week of the month as they are released. This may change from time to time, depending on the brewery’s needs. We will communicate delivery dates by email each month.

How do I manage my subscription?

To manage your subscription, you can log in to your accounts section of our website https://gipsyhillbrew.com – from there; you click the ‘Subscriptions’ tab on the left.

If there are any issues, please contact subscriptions@gipsyhillbrewing.com

How do I pause or cancel my subscription?

To cancel or pause your subscription, please email subscriptions@gipsyhillbrewing.com with your subscription order number and full name associated with the order.

When will payment be taken?

After your initial payment, you will be charged on the 14th of each month. If this payment is missed, we will try to retake the payment. If this fails, your subscription will be put on hold.

How do I update my billing information?

Currently, we are unable to update billing information for subscriptions via the accounts page.

If you need to change or update your card details for a subscription, please email subscriptions@gipsyhillbrewing.com to cancel your existing subscription and sign up for a new subscription via our Family Beers page.

When is the cutoff to cancel my subscription?

The cutoff date for cancelling subscriptions is the 13th of each month.

I didn’t cancel my subscription before the cutoff date. Can I be refunded?

Once payment has been processed, we cannot change your subscription, and you will receive that month’s box. If you cancel after the cut off date, you will receive the relevant box as your last.

Will I be notified before the next payment is taken?

You will receive an automated email reminding you of the next payment day.

How are payments taken?

Stripe is our current payment provider. They will take all payments using the card details supplied on sign up. The payments are made securely.

You will be charged each month until your cancel or pause your subscription through the accounts section on our website.

If payment fails multiple times, your subscription will be put on hold, and you will not receive your box.

If you believe your subscription may be on hold, please email subscriptions@gipsyhillbrewing.com, where we can re-activate your subscription for you.

Can I change my delivery address?

You can update your delivery address through the account section of our website. We will take the delivery address saved to your account on the day payment is received.

If you need to make changes to this after payment, please email subscriptions@gipshillbrewing.com ahead of our confirmed shipping date.

Can I track my order?

Once your order has been completed at our end, DPD will automatically send a tracking message to the email and mobile number submitted when placing your order.

Once your order has been collected by the courier it will show up on their tracking system. If your order does not appear, it’s likely it has yet to be collected.

What are your working hours?

Our e-commerce team are working at a reduced staffing capacity – which mean it could take a little bit longer to get back to you. The current working hours are Monday, Tuesday & Friday 8:30 am – 5 pm.

Check out some of our favourites:

Santa Ana

New England IPA

£5.00 | 6.3%

Moneybags

Fresh Release

Double IPA

£6.00 | 9.8%

Reverberator

Fresh Release

Watermelon and Lychee Gose

£4.00 | 3.8%